I want my mommy!

I know this is what my girls were shouting in their heads today. I even thought it myself once today. Sienna called me this morning as I was headed out to work. She had fallen down the stairs and was injured. So, I called in sick to work and headed over there. Mom to the rescue! Poor girl is pretty banged up. She was half asleep and went out to her car in flip flops, (of course) and slipped on the wet stairs. She fell down 8 stairs. As Rick said, "damn those flip flops!" She's been having back problems and now she is really stoved up. She couldn't even sit up this morning. But I think she will be okay.

Chanel called me this afternoon sobbing. "Mom, okay, this is an emergency. I'm trying not to cry." My heart started racing and thoughts of all kinds of things were running through my head. You all know Chanel and know that she has decreased inhibitions and there is no telling what kind of mess she had gotten herself into. Is she in jail? has she been in an accident? all kinds of things going through my mind. But apparently, the ATM machine took her debit card. And of course, being Chanel, she gets right down to her last penny, (or pound in this instance), before she gets more money out. So, she is in London with no money and she is sobbing hysterically. I spent the next hour trying to get money wired to her. OMG. What a nightmare. I tried to do it online and I couldn't get the site to work right. Then I tried to call and had to go through all these prompts giving all my information, then a real person comes on the line and I have to go through all of the exact same information again. Then he tells me my credit card company denied the $ transfer. Damn Chase. So, I want to use my other credit card and I have to give him all the demographic information AGAIN only this time with a different credit card number. And then he tells me no. I have to call Citibank and get approval from them and call western union back. But that he would go ahead and give me the MTA number, so I would just have to call him back and let him know its been approved by Citibank. SO, I call Citibank. I have to go through all the demographic information on the automated thing and THEN I get a real person on the phone and have to give her all the demo. info again. I swear I had to repeat the last 4 of my social at least 12 times today. So, she says, "Okay, I have all the information I need, I will just need to call you back at the phone number you gave me for validation." So, I waited and waited for 15 mins. She didn't call, so I called the customer service number again. AND had to go through all the prompts again, putting in all the #s and information, Until finally! I am able to talk to a real person again and guess what? It was a different person and I had to go through all the demographic information with her. AAAAaarrrggghh.! In the meantime, Chanel is frantic because the Western Union place is closing and she needs to be able to pay for a place to sleep tonight and she keeps calling me over and over. 6 times she called while i was trying to talk to the Citibank person. So finally, its all approved and I call back the Western Union people and guess what? I have to go through putting in all the numbers for the prompts again. Then I finally talk to the guy, The Same Guy, and I have to do it all again for him. The same shit, again. I am so over it, and I tell the guy I am over it and he begs me to be patient but I CAN"T! Dammit, I just want to send my daughter, who is in distress, some money! So finally, it all goes through. Chanel is thankful of course, but she says it will be 2 weeks before she gets her new card and I am thinking, Dang, I'm going to have to go through this all again and send her more money. *sigh*.. It should be easier the second time around because this time, I am going to call the credit card company before I call Western Union.

I got Rick to call Chase when he got home because I was pissed that they wouldn't let me use them for the money transfer. Their answer was that it seemed like an unusual event so they blocked any usage until they could talk to us. I'm all for fraud prevention and stuff, but when I want to use my card, I want to use my card. It makes me mad.

So, thanks for letting me rant. I needed that!